PROCESSING AND DELIVERY TIMES

Deliveries can be expected to arrive within 3-10 days from the time of shipment.

Deliveries outside of United States can be expected to arrive within 10-15 days from the time of shipment, depending on your location.

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us at Orders@pixelshirts.co

Deliveries are sent during normal business hours between Monday and Friday.

Purchases made on weekends and public holidays will be processed on the next business day.

Please note, during sale periods or within 5 days of a new collection there may be some delays. In the case of any delay to processing times, you will be notified by email.

Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at 

Once your order has been shipped, Pixel Shirts accepts no responsibility for any damage caused due to postage handling (we do bubble wrap and express fragility on box), if order is delivered as per tracking number indicates but customer does not receive, this is out of Pixel Shirts control.

 

SHIPPING COST

Calculated based off of your zip code at check out.

 

CHANGES TO YOUR ORDER

Once your order has been placed, we are unable to make changes or cancel your order, however our usual returns process is available. If you have made an error in your delivery address, please email us immediately at Orders@pixelshirts.co If your order has already been shipped, Pixel Shirts accepts no responsibility for incorrect details entered.

If there are any delays to your order, you will be notified via email. Please ensure the email address entered in the checkout is attended.

Shipments which are rejected by the receiver will result in the customer incurring redirection fees. On the instance that a shipment is rejected by the receiver, it is the customer’s responsibility to contact us to notify us of the situation.

 

ORDERING INFORMATION

For all online customer service and order enquiries, email us at Info@pixelshirts.co

 

RETURNS

Please email Orders@pixelshirts.co to resolve any issues.